1. In the room folio, a currency converter option is added along with a manual price override option is given where a hotel can also enter the amount manually and convert the currency. Also, a print option is given to print the room folio in desired currency.
2. Group admin access control feature is added - This functionality will help hotel admin to give access to multiple hotels in 1 go.
3. Under account and billing- The pay now option is enabled which will help hoteliers in making payment upfront by seeing the status of their account.
4. In group booking now new rooms can be added from the available rooms and it has the option to assign a particular room based on the room number.
5. In the room folio segment and sub segment option is added.
6. If guest’s signature is taken then it will give confirmation on the room folio.
7. Edit price will be applicable only when the edit price check box is selected while making a booking from quick and group booking.
8. The swipe card option for US properties is added under collect payment in the quick book.
9. If any room is upgraded from the magic link then room Upgrade details are added in Folio Logs.
10. The authorised hold will be reflected in the folio, advance folio & as well in folio print
11. OTA logo will reflect now on unassigned and hold bookings also.
12. Segmentation report based on booking segment and subsegment is added in the master report.
13. Multiple copies of the KOT print option are available now. The Promo code remove option is added in quick, group booking and room folio.
14. If guest’s signature is taken then it will give confirmation on the room folio. The authorised hold will be reflected in the folio, advance folio & as well in folio print.
15. Check- IN tab is added while creating a booking for the same day in group booking.
16. OTA logo will reflect now on unassigned and hold bookings also.
17. In Shops - Under KOT bill view hotel name and address is centre aligned for a better user interface.
18. In shops, order date is added when the reprint option is used from the view order.
19. In Folio, a guest signature option is added.
20. Edit price will be applicable only when the edit price check box is selected while making a booking from quick and group booking.
21. The swipe card option for US properties is added under collect payment in the quick book.
22. Add new service is added under hotel add-ons in the room folio.
23. If any room is upgraded from the magic link then room Upgrade details are added in Folio Logs.
Product Updates - 10/31
October 31, 2022
1. The entire report section is revamped and the respective report is added under the main report.
2. The Promo code applied while creating the booking is now visible in the folio.
3. Cut-off date functionality (Min Advanced booking offset) is added under bulk operation, it will work based on the day.
4. Child age configuration is available for the booking engine.
5. The booking segment and the sub-segment option are added to the group booking
6. In group booking, an existing room booking can be cancelled from the folio.
7. An upfront payment collection option is given at the time of booking creation from PMS, Hotel can collect payment while creating the booking.
8. The Check-in button is enabled at the time of booking creation, If the booking is for the same day this option will come and the hotel can give check-in to the customer while creating the booking.
9. Other outlet type option is added to the shop, Apart from the restaurant any outlet can be created and accordingly orders can be placed.
10. Hotelbeds OTA integration is completed.
11. The Hotel add on option is added in the folio which was available earlier in quick booking.
Product Update- 10/10
October 10, 2022
1. Magic link Enhancement- Now giving more control to hotels so that they can decide on timing when to allow early check-in or allow late check-out.
2. A blocked room type option is added under the housekeeping grid.
3. The support help icon is available and added on top next to the bell notification, This will help all the system users quickly get an idea of the product updates, and videos or reach to support team for any system-related concern on a real-time basis with the help of chat and call option along with the email.
4.. Under Revenue Management in promotion section, multiple rate plans can now be selected for running the same promotions.
5. Balance due logo is added in the reservation grid.
6. A sidebar is added in the group dashboard which will give multiple options i.e hotel dashboard, Account & billing.
7. A currency converter is added to the folio which will help in taking payment from guests if the guest is paying to the hotel in a different currency.
8. Tax Percentage is added in folio and advance folio.
9. In the POS order-wise sales summary report, now reason will be reflected in the report if added by hotels.
10. The Group Booking page design is revamped, and segment, and subsegment options are added.
11. Sub-user cannot log in outside of their shift time.
12. In rates and inventory under bulk operations MaxAdvancedBookingOffset is added for the booking engine and Bookflexi. This will give the ability to sell last-minute day-use and night-use rooms
1. Improvements in Direct Billing - Adjustments & Report. Configurable Checkin Restriction from Property Settings.
2. Improvements in Booking states - Roll back from Cancelled to Confirmed.
3. Do Not Rent Functionality enhancements - Notes & Do Not Rent functionality now separated.
1. Option to update or edit the meal plan for an existing booking is given on the folio in case the guest wants to update his booking preference.
Search boxes are added to all POS reports so that users can easily find out particular items with the help of this search functionality.
2. Shift Report is added under report, This report will empower front office operation by keeping a close track of money flow from one shift to another shift along with all the activities performed by a person during his shift
3. Invoice numbers added in POS report order-wise sales summary, This invoice number will give a single view of all the restaurant invoices and it will be helpful at the time of getting all restaurant tax details.
4. Notification or Bell Icon is added in PMS in the new UI, This will update the hoteliers on a real-time basis if any new booking land on the PMS from online channels, booking engine or walk-in along with check-in & check-out.
5.Occupancy % is added to the rates and inventory calendar. This is an important KPI for hotel revenue management and will give hotel owners or managers important information about their property performance on a particular day.
6. Promo code & secret coupon code is added in PMS while creating a booking, This code will encourage customers for booking again and get an extra discount.
7. Report Scheduler for audit report is added currently but other important reports option will also be added. This scheduler option will automatically send a report to a person-defined email id every day.
8. Account and Billing option is added to the dashboard, this will give ledger details about individual and group property.
9. Under bulk operation, while setting price booking engine is added as a source which will help all the hoteliers to control the price on the website. Now you can set a different price for walk-in and website
10. Guest signature & Hotel Signature is added to the shop bill.
11. Customer tax number in the shop can now be added if a customer is requesting for his tax number to be added to the shop bill.
12. Access Control Feature Specific to POS. This control functionality will empower restaurant owners or managers in having more control over the software by defining which staff will have access to which particular functionality.
1. Improvements in Folio & Payments Gateway Report
2. Direct Billing Improvements
3. Checkin from Folio config enhancement
4. Do not Rent Functionality enhancement
5. Roll back to Confirm & Confirm to Roll back Bug Fixes.
Product Updates - 09/12
September 12, 2022
The booking engine add-on option is implemented and it will be useful for all the hoteliers who want to promote or upsell any add-on services available in the hotel.
Booking engine availability calendar- It will help the customers to see all room categories prices and room availability in one go and they can decide accordingly.
Total occupancy logic implemented on the booking engine- hoteliers can define the maximum adult and maximum child in a room and any combination can be sold on the booking engine.
OTA logo will be visible in the rates & inventory calendar if the mapping is done for particular room categories and meal plans.
Promo & secret coupon code added in quick booking on reservation calendar & group booking.
In shops, the staff name is added to the KOT print so that it will be easier to identify which staff has ordered the food for which table number.
In shops, the bill number is added to the shop Invoice so that all bills can be tracked and identified along with order status i.e success, cancelled and complimentary.
In POS, order wise sales summary report is added and it will give a summary of all the orders.
Improvements on access control- users can access those features and tab only for which access is given.
Check-in flow for split reservation is rectified. Now if a booking is split then no need to give a check-in or cancel the second half of the split booking.
Error during folio modal upon quick booking issue is fixed i.e after post booking when clicked on reservation grid the modal was not opening which is fixed
Total discount data coming on the shop dashboard is rectified.
Product Updates - 08/29
August 29, 2022
Booking Engine widget & URL is available in the new UI.
User log is implemented in Revenue Management & Property configuration.
UPI and other payment modes are added to the room folio.
Amenities icon paid (red dot) or included (green dot) is added to the booking engine.
POS bill now can be settled from room folio directly.
New backend for global search box so that search filter will work more efficiently.
In the POS item-wise category search report, search box functionality is added to search the data across that report.
Terms and conditions are now going on customer email for any new bookings.
The check-out tab is added to the dashboard under in-house and departure tiles to easily give the checkout to the customers if payment is done, If not then they will be redirected to the folio.
In Housekeeping section, the Bulk Mark Clean option is added under the housekeeping Charter.
Logo is available in the dashboard and reservation calendar to easily identify the booking source.
Improvised Elastic Search Results for OTA Bookings.
Improvements on Split Room Reservation for Long Stays.
Enhancements on User Access Control for better Role Based Access
Performance Improvement in Master Report
Product Updates - 08/18
August 18, 2022
Rate Shopper V1 added.
Integration with TripAdvisor metasearch.
Integration with Cleartrip.
Customized report added to all the major reports.
Icons added in reservation grid for booking & customer notes(message icon) as well as for self-check-in approved (Tickmark inside a round circle) & Pending (Empty round circle
User Logs improvement. Log messages are easily readable.
More options are added under amenities list under room as well as properties.
In group booking direct billing, source is added.
If any restriction is implemented in rates and inventory calendar then it will be highlighted in red colour.
The hotel description is now visible on the booking engine.
Partial and full Payment filters are added under access control so that if payment is not updated in the system front office person can't do check-in or checkout.
The camera upload option is added under Group booking also.
Terms and conditions can be shown on the folio and reservation card depending on the configuration done.
Performance improvements in reservation grid. Any booking information can now be accessed in less than a second.
Performance improvements in Folio.
House Keeping Bulk Mark Out of Order & Bulk Mark Clean Issue Resolved.
Assigned rooms of staff are now available in the staff assignment tab.
House Keeping Grid room count of every staff is shown.
Negative pricing is not allowed during the extension of the reservation.
Property Configurations- Group tax description is visible while adding room type & NIL property descriptions are now supported.
Product Updates - 08/01
August 1, 2022
Camera Upload Option is now added under Upload ID in PMS so that all guest details are easily captured in the system.
POS Dashboard is launched to track orders, sales, minimum and maximum selling products, and total discounts on a day.
Split Folio for PMS & POS is implemented on room bookings. If the food and room bill is added in 1 folio, and the guest wants a separate bill for the room and food then hotels can split the bill and give it to the customer. Also, the hotel can give a combined bill which will include POS swell as a room bill.
Item Wise Discount is implemented in POS. For e.g if there are 5 items in the bill and the hotel wants to give a discount on a certain item then the hotel can select that item and apply a discount accordingly.
Multiple payment modes added in POS (this shows payment received through cash, card Payment gateway, debit/credit etc).
In POS A4 & KOT print bill is now added so that hotel has both the option to print bill in KOT as well as A4 size.
Users can now see rates and inventory but can edit only one among them depending on the access given. This will help the account admin in giving access depending on the user requirements.
Customised report implemented in Sales, Room Revenue, Counter and Room Bookings Report
The property description is now visible on the booking engine page, This will help hoteliers in explaining in detail about unique things in property to their customers.
Folio configuration is now available so that hotels can customise the folio basic details as per their requirement.
Swipe card flow is implemented in direct billing under add card flow.
The Agoda booking room night issue is now fixed. Initially, overall occupancy was shown as the same for each room.
Edit folio amount before tax in the folio is now available.
Issues with user logs, Column reorder, Timestamp and column size have been fixed. Columns have been reordered, timestamp issues have been fixed.
Countries symbol that was overlapping in direct billing is now fixed.
Direct billing pdf export which was not working is now fixed.
The loading issue of the housekeeping issue has been fixed.
The folio pricing error for adults and children has been fixed.
The access control login issue for the sub-user has been fixed.
UI for customer search and reservation grid is now fixed.
Product Updates - 07/18
July 16, 2022
Changes in master report has been done. Room nights are now selected by default. Earlier it had to be done manually.
Room revenue and number of pax columns are also set by default.
Magic Link feature is launched, now hotels can take advantage of self check-ins, early check-ins, room upgrades and beyond. Contact our support to get a demo.
Logo is now added in the direct billing folio.
Hotel terms & condition is now displayed on the booking engine front end.
Tax slab is updated as per new GST rule for Indian properties.
All restaurant day wise sales summary is now available in POS reports.
Hotel signature is now replaced with print name in the booking summary.
Customised report is now available. It will freeze the customisation made by customer so that when he login into the system next time his settings will be saved.
The issue with the gateway reports has been fixed. Filters and Filter suggestions are now working.
The issue with the counter-report has been fixed.
The issue with the blocked room has been fixed. If any room was blocked which had booking, then the same booking is moving to another blocked room despite inventory is available under same room category.This has been fixed now.
Issue with the master report has been fixed. Total is now coming in PDF after downloading the master report.
Product Updates - 07/11
July 11, 2022
Standard Plan can now be renamed.
Booking Engine page customisation as per hotel website look.
Folio Configuration is available now.
User Log is available to capture all user activity.
Terms and conditions are now editable as per user requirements.
The brand logo and property address are now visible in the reservation list.
The arrival and departure reports are now generated through the reservation list.
Today is replaced with the actual date in the flash manager.
Travel agents can now create profiles via Stayflexi OTA.
The hotel logo is now visible in print folio and print reservation card
The issue with the room revenue report has been fixed.
The issue with the counter-report has been fixed.
The reservation list has been formatted and all currencies are made right aligned.
The net calculation error in the counter-report has been fixed.
The booking.com invalid card payment amount issue has been fixed.
The issue with sending email booking confirmation has been fixed.
The unassigned reservation function is now working for extended check-in.
Product Updates - 07/05
July 5, 2022
New POS is launched for live properties which is still under beta testing. Your feedback will be appreciated.
Full card details received from the OTA end is now showing at at folio level.
Enquiry booking feature is now available for group bookings as well.
Special request option is added in group and individual booking.
Do not rent and customer search functionality is added for group bookings and individual folio.
Direct billing loader issue has been fixed. The modal is now working properly.
The email booking confirmation issue has been fixed.
Product Updates - 06/27
June 27, 2022
In group properties, the hotel property name is now reflected on top so that the user will have an idea about the property they are updating the inventory, pricing or any other operation.
Interface with Tally accounting software is available now.
Top search box now has a filter which can filter data based on name, email id and contact number.
Tax number is now visible in the print folio.
In the master report, the total room night calculation is available now.
Send Magic Link button is now added in the reservation grid modal too.
In Group booking Do Not Rent & customer search functionality is added
In Self on-boarding Image issue and other minor issue has been fixed.
Check-in and checkout date issue in quick booking has been fixed.
In the reservation grid, while hovering on booking, the source was showing incorrect which is fixed.
In Folio Adult & child reloading pricing issue is fixed.
Guest signature visibility issue is resolved now.
Reconfirmation tab is added while marking checkout from the folio
Product Updates - 06/20
June 20, 2022
In Direct billing, the unsettled-only filter is provided for easy filtration of outstanding bills
Confirmation pop-up added with all room numbers visible in housekeeping charter for bulk cleaning rooms.
Resolved No Show Issue for Booking.com in the new UI.
Fixed the Saved Credit card loading issue.
Fixed tax and promotional discount issues on the Booking Engine.
Fixed viewing previous folio issues In the direct billing module
In the booking engine folio log, Payment captured by the STRIPE payment gateway is visible now.
Google Hotel Ads and booking engine prices are matching.
In folio printout, negative amount issue fixed.
Product Updates - 06/13
June 13, 2022
In the booking engine front end, guests can see the monthly minimum price in 1 go along with hotel terms and conditions.
In the inventory calendar rates & inventory, options are frozen and the rates and inventory will be selected by default.
In the rates and inventory calendar, the confirmation tab is added once you perform bulk sync.
Improvement in the self-onboarding link.
Do Not Rent functionality is now available in the new UI.
The Magic link option is available in the dashboard and folio.
CVV is not mandatory now for saving Credit card details.
Swipe card flow is implemented in direct billing.
Room ID is now visible in the direct billing report.
Payments that are taken in different modes i.e cash/card/cheque are now visible in direct billing in the advanced folio description.
Bill to CTA is now renamed to “direct billing” in advanced folio.
The direct billing option has been disabled for OTA and walk-in.
After Onboarding new properties all rooms that were showing dirty are now fixed.
0 rate reservations are now allowed.
All reports calendar issue has been fixed.
Advanced invoice sorting issue is fixed
Choose any room id option is now available for move reservations and split reservations.
Self check-in link is now working which is going on email.
Product Updates - 06/06
June 6, 2022
The move room option is now added to the reservation grid modal.
CVV is no more mandatory while adding cards.
The self Onboarding process has been improved.
New Payment Gateway is available for the Malaysian market - Xytronpay.
In Dashboard a new filter is available for sorting active & inactive properties.
Reservation calendar-customer & booking information along with other details like Modify check-in/Check-out, Hold and other options are now available on folio. You can click on Folio number starting with SFbooking to view the same.
Rate shopper version 1 will be available by tomorrow, 7th June 2022.
Customer suggestions will automatically pop up while creating a new booking. The update will be available by tomorrow, 7th June 2022.
The OTA link is now available at folio which will redirect to a particular OTA booking If already logged in a different tab for that OTA.
The exact block dates that were not shown in blocked rooms have been fixed.
Cheque and card payment refunds that were showing cash refund have been fixed.
Edit modal is now working at the folio level.
Direct billing source is now reflected after any payment is being made
The issue that the room was getting unassigned when extended is now fixed.
The issue of not being able to unblock the room if it was blocked on the same day is now fixed.
The tax-exempt status that was giving a successful message but the tax was not getting removed has been fixed.
Quick book and group booking are not going to unassigned status If the booking is made by selecting a particular room number.
Check-In is now allowed for Pending arrival From Folio & Dashboard.
Product Updates - 05/30
May 30, 2022
Issues related to dynamic pricing fixed
Rate plan page opening issue has been fixed.
The issue of page refreshing when clicked on Move reservation is fixed
The issue with assigning reservation fixed.
Blocked rooms was showing checkin and checkout dates. The issue has been solved.
Card swipe functionality which was not working while creating reservation and inside has been fixed.
Card swipe functionality has been created for reservation.
After capturing the signature, it is now reflecting in folio, folio print out and reservation card.
Refund payments which were not allowing decimal values has been fixed.
Folio edit modal is fixed.
Payments, check in-checkout date issue in “edit reservation” is fixed.
Tax percentage has been removed from Booking modal.
Check in issue inside the folio of the reservation has been fixed.
Room ID issues for cancelled and on hold bookings has been fixed.
Government ID type Govt ID value issues has been fixed.
Folio functionalities issues fixed.
Dashboard filter issue has been fixed.
Edit booking option using drag and drop has been removed.
Check in is now allowed for same day in folio level.
Tax exempt issues on addition of new service is fixed.
In print reservation card issue has been fixed.
Add Card Error has been fixed.
Split booking issues fixed.
Current booking source can now be selected by default.
Product Updates - 05/24
May 24, 2022
If payment is outstanding, and the hotel staff is trying to checkout by mistake from the reservation grid, then it will automatically redirect to the folio page. You can settle the guest outstanding bill from that section.
In Reservation grid, the new booking color codes are as follows. Confirmed booking - Yellow, Check-In- Olive Green, Blocked Rooms- Grey, Check Out- Navy Blue, Inquiry- Dark grey.
Once the card is swiped in the card swiping machine, then the system will automatically fetch and store the customer card details in the Stayflexi system. Your customers don't need to manually enter the card details every time to make a payment.
Marking checkout before check-in time will give up a pop-up and the system will not allow it.
In the global search box, existing data will be replaced with the latest search.
Multiple room types can now be added while self onboarding the property from the self onboarding link.
Folio rates are now editable at the alteration of the adult & child occupancy.
The minimum price feature is available, and if any user is trying to update the price below that amount, then the system will not allow it.
Minimum price setting configured for different room types.
Modern UI has been launched using new stack APIs.
Customer details filled on customer information page is now getting saved and is visible on customer folio page.
In group booking, email & phone number is not mandatory anymore.
Booking modal fields alignment and font sizes are now fixed.
Occupied rooms will now be marked in blue colour in the housekeeping dashboard.
Alphabets are now restricted in CVV and expiry date section.
Decimal will be rounded off in sales and other reports when downloaded in excel format.
Booking ID will no more be NA for latest bookings.
Pricing error in adult and child folio are now fixed.
Round off is done in all areas including folio, folio print outs, report, report print outs etc.
All issues related to flash manager reports are fixed.
All scan ID issues fixed.
Product Updates - 05/16
May 16, 2022
The price and headcount of adults/children will now be editable inside the folio.
Booking numbers can now be searched with last 5 digits.
Rate are now restricted to two digits after the decimal.
Numbers can now be added in first and last name.
Alphabet E and other negative integers will now be restricted.
Round off can now be done in all areas including folio, folio printouts, reports, report print out etc.
Dashboard search is now working for all in-house.
Grid colour changes will now be visible for booking status.
Booking price will not be rounded off anymore.
You can now select individual rows in master report.
Booking rollback option now added in booking model.
Scan ID issues fixed.
Rounding off errors in sales report and other reports are fixed
Out of order date picker functionality working in order.
Pending reservations names are renamed to unassigned and hold reservations.
Product Updates - 05/09
December 27, 2021
Email and phone numbers are not mandatory anymore while creating a booking.
You can now print blank reservation cards and collect guest details directly from them.
Send payment link option is now available for all bookings.
Our new split room helps in splitting booking from one room category to another room category. It is very helpful for long-staying guests.
Split bookings and settle the payment option is now possible for individual room level in case of a group booking.
You can now add adults & children at folio level in case of last-minute booking modification from the guest end.
Advance folio feature - You can now edit the total and subtotal amount, and even bulk edit price.
Cancellation charge will now be added as per hoteliers decision.
Major housekeeping bugs are fixed, that includes addition of colour code to easily identify room status. Other than this, housekeeping report fixes, charter and grid fixes are also done.
Reservation grid fixes done- move room from one category to another category without having to calculating room price. The system will automatically calculate.
Reports - flash manager reports and room tax report working fast and data is in sync compared with old UI.
Scan Id fixes done.
UI improvement and speed improvised in folio.
Product Updates - 05/02
May 2, 2021
Multiple guest IDs can now be added to single room booking.
Our new swap rooms feature can swap the bookings from one room to another room, even if all the rooms are occupied.
The scan guest ID feature will automatically update guest details to the Stayflexi system (Country Specific).
The new Group Booking feature can now reserve multiple rooms for the same booking period easily.
Smart Housekeeping option to seamlessly manage the day-to-day room operations.
Direct Billing system to manage all your agents and corporate booking.
Booking inquiry feature to convert your inquiries into confirmed bookings.
Booking and customer notes to manage special requests from guests in regards to their room, stay, meals, etc.
The advanced edit feature allows you to modify the number of adults and children even after booking. Even if there's any last-minute change in booking from the guest end, you can do that from this smart edit feature.
Split long reservations to different rooms and keep a track of detailed billing.
Split group bookings into individual bookings with individual folios.