Reservation calendar & Dashboard

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• The room category name and meal plan information now being displayed on the hotel dashboard, helps front-desk staff to quickly and easily understand the details of each booking, improving the overall efficiency and accuracy of the check-in process. The added information also enables better tracking of in-house guests and meal plan choices, helping in better overall management of the property.

• The pricing table has been integrated with discount, offer, and coupon codes, streamlining the quick booking process for users by providing all relevant pricing information in one convenient location for easy understanding and informed decision-making.

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Reports

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• Three crucial reports have been added to the Schedule reports: Sales Report, Room Revenue Report, and Inventory Forecast Report. These reports provide concrete data to support decision-making by the manager or owner, allowing for better planning of room sales and maximizing hotel revenue.

• The settlement date has been added to the payment report, giving users visibility into the transfer of payment from the payment gateway. This provides greater clarity on when payments were transferred for a specific booking.

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Booking Engine

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• The booking fee display on the booking engine offers transparency and makes it easier for customers to understand the costs associated with their booking. By breaking down the fees, users can make informed decisions and avoid confusion when making a reservation.

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Shops

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• A search filter has been added to the shop, enabling the efficient search of menu items across all categories. This streamlines the ordering process for the order taker, reducing time and increasing efficiency.

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Revenue Management

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• A flat amount option has been added to the rate plan under revenue management to simplify pricing for those who prefer to define prices based on a fixed amount.

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Guest folio

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• A feature to delete guest details has been included in the room folio, allowing hotels to easily correct errors and ensure accuracy in guest information. This helps to avoid incidents such as mistakenly entering the wrong guest data.

• The guest information tab in the folio now allows for editing and updating of primary customers, helping hotels identify primary guests and manage payments and coordination during their stay.

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Miscellaneous

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• The number of Pax data has been added to the In-house dashboard download report, allowing the front desk team or manager to easily track the number of adults and children staying at the property.
• The KOT bill now displays the KOT number for easier tracking of all orders placed in an outlet. The addition of the KOT number streamlines the process of monitoring and managing orders, ensuring improved efficiency and accountability.
• In the event of a card decline by the payment gateway, Stayflexi will display the error message from the payment gateway, offering a clear explanation of the reason for the card’s rejection. This allows the hotel to take appropriate action, such as requesting an alternative card or payment method from the customer.
• The names of the promo code and secret coupon code have been updated, with the secret code now referred to as the coupon code and the promo code as the offer.
• The property report now includes the BAR pricing report, providing valuable insights to the revenue manager by displaying rates for default occupancy over a selected date range.
• When a direct billing segment is selected during booking, the booking confirmation email will be sent to the direct billing company, ensuring they are aware of guest details without compromising the special pricing agreement between the hotel and company.
• The Folio now includes customer details when a bill is raised for direct billing to a travel agent or company, making it easier for guests to present bills and for travel agents to track bookings
• The guest information tab in the folio now allows for editing and updating of primary customers, helping hotels identify primary guests and manage payments and coordination during their stay.
• The ‘Settle Dues’ tab has added access control to give hotel owners and managers control over the payment flow. This will allow the hotel admin to regulate who has access to make payments, improving security and ensuring smooth operations.”
• The option to edit guest details is made available to streamline the process for the front office person, allowing them to easily update guest information during booking creation.
• A pop-up notification is added to the front office person’s check-in process when a room is dirty, alerting them to take necessary actions to ensure customer satisfaction.
• The scheduled report now includes a PDF attachment, allowing the user to easily download or print the report and share it with the relevant person for prompt action.

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Reservation calendar & Dashboard

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• Sort option is added to quickly sort the dashboard items by name, booking id and various other parameters.

• On the reservation calendar, the room type will now be displayed alongside the room number for added clarity.

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Master report

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• In Master Report two new details are added mode of payment and the last 4 digits of the card so that it is convenient for hoteliers to track payments.

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Currency conversion in Booking Engine

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• We're pleased to announce the addition of a currency converter to our Stayflexi booking engine! This new feature allows customers to easily convert the cost of their hotel room into over 50 different currencies, making it even more convenient for them to make their payment. We hope this will be a useful tool for our valued customers as they book their stays with us

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Promo code tracking

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• Promo codes applied to bookings can now be tracked in the master report.

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Inventory and price logs

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• We've added inventory, pricing, and restriction logs to our rates and inventory calendar to provide real-time updates to hoteliers on the status of their operations in the Stayflexi system and whether they have been reflected on the relevant OTA's. This will help hoteliers stay informed and ensure that their data is accurate and up-to-date.

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Housekeeping

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• We have made it more convenient for the housekeeping user by merging all the housekeeping module pages into a single view. This allows the user to see all relevant information and operations on one page, rather than having to navigate between multiple pages. Please note that all the pages are still accessible, but they have been combined into one page for ease of use.

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Group bookings

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• We've added group booking master data to the room folio for group bookings, allowing front office staff to view and track room-wise invoice details in one place. This will make it easier for them to process add-ons, payments or track payment status for group bookings at the room level.

• In group bookings, it is now possible to add individual names for each room rather than showing one name for all rooms. Additionally, you can now add the details of all guests - primary and accompanying - for each room.

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Guest folio

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• In order to make the guest folio more efficient and user-friendly, we have combined all folio actions into one place and added booking and customer notes on the main folio page. This allows users to access all the necessary information and actions in a more streamlined and convenient manner.
• The room folio now includes a booking fee break-up, providing hoteliers with a clear understanding of which services the customer has paid for. This information can also be included on the folio print out for the customer's reference

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Miscellaneous

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• Access Control option is available for settling dues and viewing and managing payments. This will give more control to the hotel admin to give access to the required person. Tab names under access control (CashPayment, OfflineCardPayment, OfflineChequePayment, OtherPaymentModes, CashDeposit, ViewManagePayments, PaymentLink, AddCard, ChargeCard, PerformEMV, PaymentGatewayRefund, CounterPaymentsRefund, DirectBillingAdjustment, CashDepositCharge)
• Guests information is simplified in the master report by segregating the Adult & Child Columns
• The booking reference id is added to the room folio to track the booking reference. In the master report booking reference column is added.

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1. Refer and earn option has been introduced. This will be useful for existing and new customers where both will be rewarded for referring Stayflexi.

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­­­­­2. Past date check-in & check-out option are added under access control. User will be able to make changes in past check-in and check out dates, only after enabling this option.

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3. Daily Expense manager is added to Stayflexi system. With the help of this option you can control costs, and see where and how much money you’re spending. These daily figures can become your marker and help you check whether you’re over or under your monthly budget and become more financially aware.

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­­­­­4. Discount option is added in PMS. Now you can give a discount to your loyal customer when they make any booking via Stayflexi PMS.

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5. In group booking add-ons can now be added to room level and payment settlement can also be done at the room level.

­­­­­­6. Under access control Housekeeping staff and supervisor options are added. This will help in restricting access based on the rooms assigned.

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­7. Group Booking master data is added in folio under 3 dots- This data will give a summary of the bill room-wise.

8. Showing bookings afternoon to afternoon and the redline now shows accurate pointer of the day. This model helps hotels to easily accomodate early check-ins and late check-outs.

1. WhatsApp integration has been done. Now hotels can add Whatsapp numbers, and accordingly notification will be sent for the Magic link and confirmed booking (Charges Applicable).

2. In case of a group booking, under folio 3 dots (Folio Actions) group booking master data is added which will have room-wise add-on and room price break-up details.

3. In group booking, Check-Out is available now on a room-level basis if payment is clear.

4. In group booking, individual guests can now add names to a room.

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­­­­­5. In group booking, a room-level folio is available where the hotel can see the bill for a particular room in a group booking.

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­­­6. In the Housekeeping, a remark column is added under the housekeeping charter so that staff and supervisors can add remarks against a particular room. It will help the housekeeping staff in passing the information for a particular room.

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­­­­­7. In group booking new rooms can now be added from the available rooms. It has the option to assign a particular room based on the room number.

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8. Price restriction feature is added under access control- This feature will give full control of pricing to admin where they can restrict staff from changing the price anywhere in the Stayflexi system.

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­­­­­­9. In the Customised report, a delete option is added which will give the option to delete any customised report created by a user.

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10. In PMS under room folio calculator option is added under settle dues in cash payment so that front desk staff can calculate the amount easily.

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­­­­­11. In the dashboard under new booking, booking is sorted now based on recent bookings which are coming to the system automatically.

­­­­12. The number of nights will be displayed while modifying check-in, Check-out & edit reservation.

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­­­­­­13. In Shop, delivery flow is added which will help the shop owner in taking all delivery orders and tracing them with the help of reports.

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14. In housekeeping, a supervisor can assign rooms to a particular staff. In-housekeeping room assignment is available now for future dates also.

15. A new payment gateway I.e Easebuzz is available now. Stayflexi is integrated with the easebuzz payment gateway.

16. In the reservation grid name change is done I.e Cancel to Void, release to confirm.

17. In the booking confirmation email, year is added so that guests and hotel have an idea booking is made for which particular year.

18. E-receipt integration is available now with Stayflexi.

19. Protect group (Refundable booking) is available now on the Stayflexi booking engine.

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1. In the room folio, a currency converter option is added along with a manual price override option is given where a hotel can also enter the amount manually and convert the currency. Also, a print option is given to print the room folio in desired currency.

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­­­­­2. Group admin access control feature is added - This functionality will help hotel admin to give access to multiple hotels in 1 go.

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­­­­3. Under account and billing- The pay now option is enabled which will help hoteliers in making payment upfront by seeing the status of their account.

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­­­­­4. In group booking now new rooms can be added from the available rooms and it has the option to assign a particular room based on the room number.

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5. In the room folio segment and sub segment option is added.

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­­­­­­6. If guest’s signature is taken then it will give confirmation on the room folio.

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7. Edit price will be applicable only when the edit price check box is selected while making a booking from quick and group booking.

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­­­­­8. The swipe card option for US properties is added under collect payment in the quick book.

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­­­­9. If any room is upgraded from the magic link then room Upgrade details are added in Folio Logs.

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­­­­­­10. The authorised hold will be reflected in the folio, advance folio & as well in folio print

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­11. OTA logo will reflect now on unassigned and hold bookings also.

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12. Segmentation report based on booking segment and subsegment is added in the master report.

13. Multiple copies of the KOT print option are available now.
The Promo code remove option is added in quick, group booking and room folio.

14. If guest’s signature is taken then it will give confirmation on the room folio.
The authorised hold will be reflected in the folio, advance folio & as well in folio print.

15. Check- IN tab is added while creating a booking for the same day in group booking.

16. OTA logo will reflect now on unassigned and hold bookings also.

17. In Shops - Under KOT bill view hotel name and address is centre aligned for a better user interface.

18. In shops, order date is added when the reprint option is used from the view order.

19. In Folio, a guest signature option is added.

20. Edit price will be applicable only when the edit price check box is selected while making a booking from quick and group booking.

21. The swipe card option for US properties is added under collect payment in the quick book.

22. Add new service is added under hotel add-ons in the room folio.

23. If any room is upgraded from the magic link then room Upgrade details are added in Folio Logs.

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1. The entire report section is revamped and the respective report is added under the main report.

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­­­­­2. The Promo code applied while creating the booking is now visible in the folio.

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­­­­3. Cut-off date functionality (Min Advanced booking offset) is added under bulk operation, it will work based on the day.

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4. Child age configuration is available for the booking engine.­­­­­

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5. The booking segment and the sub-segment option are added to the group booking

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­­­­­­6. In group booking, an existing room booking can be cancelled from the folio.

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­­7. An upfront payment collection option is given at the time of booking creation from PMS, Hotel can collect payment while creating the booking.

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­­­­­­8. The Check-in button is enabled at the time of booking creation, If the booking is for the same day this option will come and the hotel can give check-in to the customer while creating the booking.

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9. Other outlet type option is added to the shop, Apart from the restaurant any outlet can be created and accordingly orders can be placed.

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­­­­­­10. Hotelbeds OTA integration is completed.

11. The Hotel add on option is added in the folio which was available earlier in quick booking.

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1. Magic link Enhancement- Now giving more control to hotels so that they can decide on timing when to allow early check-in or allow late check-out.

2. A blocked room type option is added under the housekeeping grid.

3. The support help icon is available and added on top next to the bell notification, This will help all the system users quickly get an idea of the product updates, and videos or reach to support team for any system-related concern on a real-time basis with the help of chat and call option along with the email.

4.. Under Revenue Management in promotion section, multiple rate plans can now be selected for running the same promotions.

5. Balance due logo is added in the reservation grid.

6. A sidebar is added in the group dashboard which will give multiple options i.e hotel dashboard, Account & billing.

­7. A currency converter is added to the folio which will help in taking payment from guests if the guest is paying to the hotel in a different currency.

8. Tax Percentage is added in folio and advance folio.

9. In the POS order-wise sales summary report, now reason will be reflected in the report if added by hotels.

10. The Group Booking page design is revamped, and segment, and subsegment options are added.

11. Sub-user cannot log in outside of their shift time.

12. In rates and inventory under bulk operations MaxAdvancedBookingOffset is added for the booking engine and Bookflexi. This will give the ability to sell last-minute day-use and night-use rooms

1. Option to update or edit the meal plan for an existing booking is given on the folio in case the guest wants to update his booking preference.

Search boxes are added to all POS reports so that users can easily find out particular items with the help of this search functionality.

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2. Shift Report is added under report, This report will empower front office operation by keeping a close track of money flow from one shift to another shift along with all the activities performed by a person during his shift

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3. ­­­­­­Invoice numbers added in POS report order-wise sales summary, This invoice number will give a single view of all the restaurant invoices and it will be helpful at the time of getting all restaurant tax details.

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4. Notification or Bell Icon is added in PMS in the new UI, This will update the hoteliers on a real-time basis if any new booking land on the PMS from online channels, booking engine or walk-in along with check-in & check-out.

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5.­­­­­­Occupancy % is added to the rates and inventory calendar. This is an important KPI for hotel revenue management and will give hotel owners or managers important information about their property performance on a particular day.

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6. Promo code & secret coupon code is added in PMS while creating a booking, This code will encourage customers for booking again and get an extra discount.

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7. ­­­­­­Report Scheduler for audit report is added currently but other important reports option will also be added. This scheduler option will automatically send a report to a person-defined email id every day.

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8. Account and Billing option is added to the dashboard, this will give ledger details about individual and group property.

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9. ­­­­­­Under bulk operation, while setting price booking engine is added as a source which will help all the hoteliers to control the price on the website. Now you can set a different price for walk-in and website

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10. Guest signature & Hotel Signature is added to the shop bill.

11. Customer tax number in the shop can now be added if a customer is requesting for his tax number to be added to the shop bill.

12. Access Control Feature Specific to POS. This control functionality will empower restaurant owners or managers in having more control over the software by defining which staff will have access to which particular functionality.

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• The booking engine add-on option is implemented and it will be useful for all the hoteliers who want to promote or upsell any add-on services available in the hotel.
• Booking engine availability calendar- It will help the customers to see all room categories prices and room availability in one go and they can decide accordingly.
• Total occupancy logic implemented on the booking engine- hoteliers can define the maximum adult and maximum child in a room and any combination can be sold on the booking engine.
• OTA logo will be visible in the rates & inventory calendar if the mapping is done for particular room categories and meal plans.
• Promo & secret coupon code added in quick booking on reservation calendar & group booking.
• In shops, the staff name is added to the KOT print so that it will be easier to identify which staff has ordered the food for which table number.
• In shops, the bill number is added to the shop Invoice so that all bills can be tracked and identified along with order status i.e success, cancelled and complimentary.
• In POS, order wise sales summary report is added and it will give a summary of all the orders.

• Booking Engine widget & URL is available in the new UI.
• User log is implemented in Revenue Management & Property configuration.
• UPI and other payment modes are added to the room folio.
• Amenities icon paid (red dot) or included (green dot) is added to the booking engine.
• POS bill now can be settled from room folio directly.
• New backend for global search box so that search filter will work more efficiently.
• In the POS item-wise category search report, search box functionality is added to search the data across that report.
• Terms and conditions are now going on customer email for any new bookings.

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­­­­The check-out tab is added to the dashboard under in-house and departure tiles to easily give the checkout to the customers if payment is done, If not then they will be redirected to the folio.

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­­­­In Housekeeping section, the Bulk Mark Clean option is added under the housekeeping Charter.

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­­Logo is available in the dashboard and reservation calendar to easily identify the booking source.

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• Rate Shopper V1 added.
• Integration with TripAdvisor metasearch.
• Integration with Cleartrip.
• Customized report added to all the major reports.

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­Icons added in reservation grid for booking & customer notes(message icon) as well as for self-check-in approved (Tickmark inside a round circle) & Pending (Empty round circle

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• User Logs improvement. Log messages are easily readable.
• More options are added under amenities list under room as well as properties.
• In group booking direct billing, source is added.

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If any restriction is implemented in rates and inventory calendar then it will be highlighted in red colour.

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• The hotel description is now visible on the booking engine.
• Partial and full Payment filters are added under access control so that if payment is not updated in the system front office person can't do check-in or checkout.
• The camera upload option is added under Group booking also.
• Terms and conditions can be shown on the folio and reservation card depending on the configuration done.
• Performance improvements in reservation grid. Any booking information can now be accessed in less than a second.
• Performance improvements in Folio.

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• Changes in master report has been done. Room nights are now selected by default. Earlier it had to be done manually.
• Room revenue and number of pax columns are also set by default.
• Magic Link feature is launched, now hotels can take advantage of self check-ins, early check-ins, room upgrades and beyond. Contact our support to get a demo.
• Logo is now added in the direct billing folio.
• Hotel terms & condition is now displayed on the booking engine front end.
• Tax slab is updated as per new GST rule for Indian properties.
• All restaurant day wise sales summary is now available in POS reports.
• Hotel signature is now replaced with print name in the booking summary.
• Customised report is now available. It will freeze the customisation made by customer so that when he login into the system next time his settings will be saved.

• Standard Plan can now be renamed.
• Booking Engine page customisation as per hotel website look.
• Folio Configuration is available now.
• User Log is available to capture all user activity.
• Terms and conditions are now editable as per user requirements.
• The brand logo and property address are now visible in the reservation list.
• The arrival and departure reports are now generated through the reservation list.
• Today is replaced with the actual date in the flash manager.
• Travel agents can now create profiles via Stayflexi OTA.
• The hotel logo is now visible in print folio and print reservation card

• New POS is launched for live properties which is still under beta testing. Your feedback will be appreciated.
• Full card details received from the OTA end is now showing at at folio level.
• Enquiry booking feature is now available for group bookings as well.
• Special request option is added in group and individual booking.
• Do not rent and customer search functionality is added for group bookings and individual folio.

• In group properties, the hotel property name is now reflected on top so that the user will have an idea about the property they are updating the inventory, pricing or any other operation.
• Interface with Tally accounting software is available now.
• Top search box now has a filter which can filter data based on name, email id and contact number.
• Tax number is now visible in the print folio.
• In the master report, the total room night calculation is available now.
• Send Magic Link button is now added in the reservation grid modal too.
• In Group booking Do Not Rent & customer search functionality is added

• In Direct billing, the unsettled-only filter is provided for easy filtration of outstanding bills
• Confirmation pop-up added with all room numbers visible in housekeeping charter for bulk cleaning rooms.
  

• In the booking engine front end, guests can see the monthly minimum price in 1 go along with hotel terms and conditions.
• In the inventory calendar rates & inventory, options are frozen and the rates and inventory will be selected by default.
• In the rates and inventory calendar, the confirmation tab is added once you perform bulk sync.
• Improvement in the self-onboarding link.
• Do Not Rent functionality is now available in the new UI.
• The Magic link option is available in the dashboard and folio.

• The move room option is now added to the reservation grid modal.
• CVV is no more mandatory while adding cards.
• The self Onboarding process has been improved.
• New Payment Gateway is available for the Malaysian market - Xytronpay.
• In Dashboard a new filter is available for sorting active & inactive properties.
• Reservation calendar-customer & booking information along with other details like Modify check-in/Check-out, Hold and other options are now available on folio. You can click on Folio number starting with SFbooking to view the same.
• Rate shopper version 1 will be available by tomorrow, 7th June 2022.
• Customer suggestions will automatically pop up while creating a new booking. The update will be available by tomorrow, 7th June 2022.
• The OTA  link is now available at folio which will redirect to a particular OTA booking If already logged in a different tab for that OTA.

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• If payment is outstanding, and the hotel staff is trying to checkout by mistake from the reservation grid, then it will automatically redirect to the folio page. You can settle the guest outstanding bill from that section.
• In Reservation grid, the new booking color codes are as follows. Confirmed booking - Yellow, Check-In- Olive Green, Blocked Rooms- Grey, Check Out- Navy Blue, Inquiry- Dark grey.
• Once the card is swiped in the card swiping machine, then the system will automatically fetch and store the customer card details in the Stayflexi system. Your customers don't need to manually enter the card details every time to make a payment.
• Marking checkout before check-in time will give up a pop-up and the system will not allow it.
• In the global search box, existing data will be replaced with the latest search.
• Multiple room types can now be added while self onboarding the property from the self onboarding link.
• Folio rates are now editable at the alteration of the adult & child occupancy.
• The minimum price feature is available, and if any user is trying to update the price below that amount, then the system will not allow it.
• Minimum price setting configured for different room types.
• Modern UI has been launched using new stack APIs.

• The price and headcount of adults/children will now be editable inside the folio.
• Booking numbers can now be searched with last 5 digits.

• Email and phone numbers are not mandatory anymore while creating a booking.
• You can now print blank reservation cards and collect guest details directly from them.
• Send payment link option is now available for all bookings.
• Our new split room helps in splitting booking from one room category to another room category. It is very helpful for long-staying guests.
• Split bookings and settle the payment option is now possible for individual room level in case of a group booking.
• You can now add adults & children at folio level in case of last-minute booking modification from the guest end.
• Advance folio feature -  You can now edit the total and subtotal amount, and even bulk edit price.

• Multiple guest IDs can now be added to single room booking.
• Our new swap rooms feature can swap the bookings from one room to another room, even if all the rooms are occupied.
• The scan guest ID feature will automatically update guest details to the Stayflexi system (Country Specific).
• The new Group Booking feature can now reserve multiple rooms for the same booking period easily.
• Smart Housekeeping option to seamlessly manage the day-to-day room operations.
• Direct Billing system to manage all your agents and corporate booking.
• Booking inquiry feature to convert your inquiries into confirmed bookings.
• Booking and customer notes to manage special requests from guests in regards to their room, stay, meals, etc.
• The advanced edit feature allows you to modify the number of adults and children even after booking. Even if there's any last-minute change in booking from the guest end, you can do that from this smart edit feature.
• Split long reservations to different rooms and keep a track of detailed billing.
• Split group bookings into individual bookings with individual folios.

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