June 6, 2023
StayFlexi's New Messaging Feature: We are thrilled to announce that StayFlexi will now offer a messaging option for Booking.com OTA. With this new messaging system, property owners can communicate directly with Booking.com guests without the need to log in to the Booking.com extranet. We are continuously working to expand our messaging capabilities, and the next channel in line for integration is Airbnb. Stay tuned for the addition of new channels and enjoy seamless communication with your guests through StayFlexi. To enable this feature, please reach out to your account manager or email us at firstname.lastname@example.org.
We are excited to introduce our new feature, Overbooking Alert Emails, designed to proactively detect overbookings and promptly notify property owners via email. This proactive solution enables immediate action, helping you maintain your hotel's reputation, minimize guest dissatisfaction, and efficiently communicate and resolve any issues. To enable this feature, please reach out to your account manager or email us at email@example.com.
We are thrilled to announce the integration of a new channel, Yatra, into our rateshopper tool. This integration empowers hotels with the capability to compare rates, OTA rank, and property content from competitor properties. As we continue to expand our network, we are already connected with Agoda, Booking.com, and Expedia, with the next channel in line being MakeMyTrip. Please note that the Yatra channel is specific to certain countries only. Stay ahead of the competition with our comprehensive rateshopper tool.
In our last product update, we introduced a group reservation calendar specifically designed for group properties. To enhance its functionality, we have included features such as move and swap reservations along with modify check-in & Check-out dates, allowing property owners to easily manage their reservations from a single page. We will continue to make improvements to provide a comprehensive solution for efficient property management.
Our new configuration option in the booking engine allows you to offer traditional noon-to-noon bookings on your website. Alternatively, you can enable hourly or three-slot bookings in PMS, giving you complete control over how you sell your rooms on your website and take offline bookings.
Our new feature helps address the challenge of Scanty Baggage customers. Front office staff can identify and mark such bookings as scanty baggage, collect upfront payments from guest, and inform other shift personnel about these customers, minimizing potential losses. Data related to Scanty Baggage bookings can be conveniently accessed through the dashboard, room folio, and master report. To enable this feature kindly reach out to your account manager or email us on firstname.lastname@example.org
We are excited to announce the addition of a new feature called "Customer Information Capture and Display" to our system. This feature provides admin users with the ability to restrict rights for subusers. Specifically, if a subuser adds guest details such as name, email, and phone number during the reservation process, they will not be able to modify the guest information at a later stage. Only the admin retains access to make changes to guest data, ensuring data integrity and accuracy
Product Team @ Stayflexi
May 22, 2023
We have enhanced the User and Access Control feature in our software, making it more convenient for hotel owners and admins. With the new update, you can create roles specific to each department and assign them to multiple users. By assigning roles based on responsibilities, you can easily manage access and permissions. Creating users and modifying their roles is straightforward, allowing for efficient user management. This feature simplifies access control and improves overall software usability for hotel owners. Additionally, existing users will be assigned preconfigured roles as role_1, role_2, but you can easily edit and rename these roles for better clarity. If you encounter any issues, simply log out and log in back into the system for a smooth experience
Introducing the Group Reservation Calendar, a new feature designed specifically for homestay properties. This feature enables homestay and vacation rental property owners or admins to conveniently view and manage bookings for multiple properties on a single page. It provides a reservation grid that displays the calendar for all properties, simplifying booking management. Please note that this feature is limited to properties with small inventory. For vacation rental properties interested in accessing this feature, please contact your account manager or support team for assistance.
We are excited to introduce enhancements to the Reservation Grid. Now, at the top next to the day view of the reservation calendar, you will find options to create Walk-in, enquiry, block room, and group bookings. This streamlined view provides a single, convenient location for hotels to perform these operations. It simplifies the process and improves efficiency in managing reservations.
Introducing our new feature, “Room Type Based Occupancy Rule,” in dynamic pricing. With this, you can calculate occupancy based on specific room categories. If enabled, rules will run on specified room categories, considering room type and rate plan dependencies. Pricing will be influenced by available occupancy rather than total occupancy, including blocked or out-of-order rooms. This feature provides hoteliers with greater control over pricing strategies and maximizes revenue potential.
We’re excited to announce a powerful new feature for our Booking Engine “Rate Check”. Now, your hotel website can offer guests the ability to compare rates with Online Travel Portals (OTAs) directly. With this addition, you can showcase competitive rates from various online channels where your property is listed. By providing this rate transparency, you increase the chances of converting website visitors into direct bookers, reducing costly OTA commissions. It’s a valuable tool that optimizes revenue while delivering a seamless booking experience for your guests. If you are interested in enabling this feature for your property website, please contact your account manager or support team for assistance
We are excited to introduce a new feature in our group booking functionality. Now, when creating a group booking, you have the option to collect advance payment. This feature allows you to easily keep track of the advance payment received and send a confirmation email to the guest. It benefits both the guest and the hotel by ensuring a seamless booking process and enhancing transparency in payment management.
Our latest software update introduces an exciting addition to the Flash Manager report. Now, property owners can easily compare the performance of their property between the current year and the previous year. This feature provides valuable analytics that helps assess how the property is doing in comparison to the previous year. It provides insights into property performance and informs decision-making for optimal property management. Please note that this feature requires data from the previous year to function effectively.
Product Team @ Stayflexi
May 2, 2023
We have upgraded our cancellation policy for online and walk-in bookings. Hotels can set multiple policies for different channels and map it in the PMS. This will help automatic posting or voiding of booking charges on folio. This process cuts down the daily audit process time by 60%.
Stayflexi software now has a Reputation Management feature, enabling hotels to manage reviews from multiple channels in a single platform. With the help of Flexigpt, users can respond to reviews, and the responses will be published on the corresponding online channel. Currently, this feature is available for Booking.com only, and we plan to expand it to other channels based on API feasibility
Our latest feature for restaurants is the Service Charge functionality, which allows guests to be charged for services rendered. You can customize the service charge by going to the shop's configuration outlet. The system generates a report with a new column displaying the total service charge collected against each order, giving hotels a clear understanding of the service charges. The service charge is optional, and hotels can remove it from the bill if guests don't wish to pay.
We have extended the day-level pricing feature to group bookings, enabling hotels to define varying room prices for each day, based on their agreement with the customer. With this feature, hotels have more control over the pricing and can negotiate in real time while making bookings. It empowers hoteliers to offer competitive rates and provides greater flexibility in managing group bookings.
We've introduced a new feature that enables hotels to include guest company details while making Quick & Group bookings. With this feature, hotels can now raise bills for walk-in customers to their respective companies without having to create a company account under direct billing. This functionality has also been added to the room folio, allowing guests to request a bill for their invoice to the company account.
We've improved our rate shopper feature to make it easier for hotels to add competitor hotels. Hoteliers can now simply copy and paste the URL of the online travel portal, such as Booking.com, Agoda, and Expedia, to add competitors. The rate shopper displays a competitor hotel's rates, rank, occupancy, and other relevant information, allowing hotels to make informed pricing decisions.
Product Team @ Stayflexi
April 17, 2023
The software now allows hoteliers to define room names and colors for specific room categories in the Property configuration. These room names and colors will then be displayed in the reservation calendar for easy identification.
The software now includes a feedback page on the dashboard, allowing hotel users to share their thoughts and opinions on the Stayflexi system and team in real time. The Stayflexi team will use this feedback to continually improve their products and better serve their customers.
The software now offers a single page display of group inventory, rates, and restrictions for multiple properties. This feature is particularly useful for hotel owners, revenue managers, or administrators who handle multiple properties, as it provides an easy-to-understand overview of data for all properties on a single page, allowing for more efficient decision-making.
The software now has a derived pricing functionality that allows hotels to define parent and child room categories. Based on the defined relationship between these categories, the system will automatically set the price for child rooms. Hoteliers only need to update the price for parent rooms and the child room price will be automatically adjusted accordingly. If the dependency feature is activated, only the parent room type option will be available for price updates in the PMS.
The software now allows hotel staff to cancel or transfer a shop bill from one room or table number to another if a wrong restaurant order has been added to a guest folio by mistake and the food has not been consumed. This feature enables hotels to correct bills and provide accurate billing information to customers.
The new software feature allows hotels to create custom folios from advance invoices, making it easy to separate bills for rooms, add-ons, and shop purchases if a guest requests a separate bill.
The software now includes "Total Offline Rooms" and "Total Blocked Rooms" rows to provide a clear overview of the overall room status of the property, rather than just for a specific room category. This makes it easier for hoteliers to understand the overall room availability.
The software now includes an "Arrival Report" in the report scheduler, which allows hotel managers to view the number of guests arriving on a particular day. This feature helps managers plan ahead for meals, room assignments, and other day-to-day operations based on the number of expected arrivals.
The software now includes a "Bulk Void" and "Bulk Cancellation" option in the folio report, allowing hotel managers to perform these operations on multiple bookings at once. This feature is particularly useful when dealing with partially cancelled bookings, as managers can filter bookings based on status and make decisions accordingly, rather than having to handle each booking individually.
The software has been updated to include Booking Engine and Google Hotel Ads source details in the Payment report, in addition to other booking sources. The Payment report now also includes payment breakup information for transactions made through payment gateways. This new feature aims to simplify the payment reconciliation process for hotel owners by providing them with a comprehensive overview of payment statuses from these sources, enabling them to cross-verify the information more efficiently.
April 3, 2023
A new feature has been added to the Dashboard which displays the availability stats of each room type. This feature is particularly useful for front desk personnel who can easily check the availability of a specific room type on a particular day and make room bookings accordingly. Additionally, there is an option to check for the latest updates on the Stayflexi system. Another exciting feature is the “Refer and Earn” program, which can be accessed directly from the Dashboard and offers rewards for successful referrals.
We have introduced a new feature that allows us to assign rooms directly from the dashboard in case a booking is unassigned. This will simplify the work of our front office staff by displaying only available rooms and their status (clean or dirty) for easy assignment.
We’ve introduced a new feature called Day Level Pricing in our PMS that enables hoteliers to set prices for each day individually. This feature is particularly useful for guests staying for longer durations as it provides them with greater clarity on the pricing for each day of their stay. This feature also allows hoteliers to manually override the system price for greater flexibility. We’re continuously enhancing this feature and plan to implement it for group bookings in the future.
A Group Booking icon has been added to the reservation calendar, making it easy for front desk staff to identify which bookings are part of a group reservation just by looking at the reservation grid.
We have added new search filters in the reservation calendar, such as Available rooms, Dirty Rooms, Clean and block rooms, along with room type filters. These filters will help you easily find the information you need for your hotel’s room availability.
Hotels can now access the Rate Plan count report under their front desk report. This report helps hotels estimate the number of meals they need to prepare for their guests, and also shows which meal plans are popular among guests.
We have added a feature to our Booking Engine report where hotels can now see a separate breakdown of commissions earned from Booking Engine and GHA. This will allow hotels to better track and analyse their commission earnings.
Hotels can now display a tax breakdown on their booking engine. This feature helps guests understand the various taxes they are paying when making a reservation on the hotel’s website.
We have made some updates to the booking engine. The cancellation policy will now be displayed on the final booking page, giving guests a clear idea of the policy before they confirm their booking. In case the hotel has not added any cancellation policy, a notification will be displayed on the PMS.
Hotels can now upload their food menu in shops through an Excel file. They can simply fill out the Excel file and send it to the support team, who will upload it all at once. This makes the process much easier, especially if the menu contains a large number of food items.
In shops, it is now possible to cancel or modify specific items on a KOT even after it has been printed. This feature helps restaurant managers correct any mistakes made while punching in the order. Additionally, the KOT Modification report has been added to the shop report, allowing hotels to track all modified KOTs.
Now hotels can settle multiple shop bills added to a specific room folio in one go instead of settling them individually. This new feature will help hotels in saving time and effort while settling shop invoices from the room folio.
The rate template feature has been upgraded with several new options, including the ability to create template prices for all channels or specific channels. Once created, templates can be implemented on all channels at once or on specific channels. Additionally, hotels can now increase or decrease already created template prices by a flat amount or percentage, providing more flexibility in managing room prices. This feature makes it easier for hoteliers to adjust room prices according to their needs.
Hotels can now update room inventory, room prices, and restrictions for multiple room categories in one go using the Bulk Operations feature under the Rates and Inventory calendar. This feature is particularly useful for revenue managers or individuals responsible for managing hotel inventory and pricing as it reduces workload and saves time.
Product Team @ Stayflexi
February 20, 2023
Now, all enquiry on hold bookings will be visible in the reservation calendar, making it easy for front desk staff to view all bookings on a single page and make decisions based on room availability.
We’ve added a new Room Clean option to the reservation calendar, located next to each room number. This makes it easy for front desk staff to see the status of each room and take immediate action to clean it directly from the calendar grid, without having to navigate to the housekeeping page. With this new feature, you can ensure that all rooms are clean and ready for guests, providing a better overall experience for your customers.
We’ve upgraded our “Do Not Rent” feature, which now includes functionality based on mobile numbers as well. This means that if a customer has been blacklisted and their details are saved in the customer information page, including their mobile number and email ID, the Stayflexi system will identify them the next time they attempt to make a booking. Even if the customer provides a different email ID, as long as the mobile number matches, the system will flag them as blacklisted and suggest to the hotelier that they should not be rented to. This new feature ensures that you can maintain a safe and secure environment for your guests, while also streamlining your operations.
The Flash manager now has a new report that shows both detailed and summary views of payments received by the hotel. This report can be filtered to show payments received for a specific day, month to date, or year to date. You can even download the report as a PDF and print it out if you need a hard copy. The report will be sent to your email for easy access.
We’ve enhanced “Shift Report,” which provides a detailed breakdown of payment information for each shift. With this feature, you can see how much payment was collected during a particular shift and the breakdown of that payment by type, such as cash, card, or UPI. This information is especially useful for managing staff and tracking payment collection. With the Shift Report, you’ll have a clear understanding of how your business is performing on a shift-by-shift basis.
We’ve added several new reports to our Report Scheduler, including Sales Report, Inventory Report, Flash Manager, Master Report, Bar Pricing Report, and Inventory Forecast Report. Additionally, our reports can now be scheduled to be sent via email on a weekly basis. These reports provide valuable insights into your business’s sales, inventory, and overall performance, and make it easy to keep track of your operations on a regular basis. With our new and improved Report Scheduler, you’ll have the information you need to make informed decisions and drive your business forward.
We’ve made improvements to the booking engine to make it easier for guests to understand restrictions set by hotels. If a hotel has implemented a Minimum Length of Stay (MLOS) restriction, the booking engine will now clearly display to guests how many nights they need to select to book a particular room. This way, guests won’t be confused and can easily complete their booking.
January 31, 2023
January 10, 2023
December 12, 2022
1. Refer and earn option has been introduced. This will be useful for existing and new customers where both will be rewarded for referring Stayflexi.
2. Past date check-in & check-out option are added under access control. User will be able to make changes in past check-in and check out dates, only after enabling this option.
3. Daily Expense manager is added to Stayflexi system. With the help of this option you can control costs, and see where and how much money you’re spending. These daily figures can become your marker and help you check whether you’re over or under your monthly budget and become more financially aware.
4. Discount option is added in PMS. Now you can give a discount to your loyal customer when they make any booking via Stayflexi PMS.
5. In group booking add-ons can now be added to room level and payment settlement can also be done at the room level.
6. Under access control Housekeeping staff and supervisor options are added. This will help in restricting access based on the rooms assigned.
7. Group Booking master data is added in folio under 3 dots- This data will give a summary of the bill room-wise.
8. Showing bookings afternoon to afternoon and the redline now shows accurate pointer of the day. This model helps hotels to easily accomodate early check-ins and late check-outs.
November 28, 2022
1. WhatsApp integration has been done. Now hotels can add Whatsapp numbers, and accordingly notification will be sent for the Magic link and confirmed booking (Charges Applicable).
2. In case of a group booking, under folio 3 dots (Folio Actions) group booking master data is added which will have room-wise add-on and room price break-up details.
3. In group booking, Check-Out is available now on a room-level basis if payment is clear.
4. In group booking, individual guests can now add names to a room.
5. In group booking, a room-level folio is available where the hotel can see the bill for a particular room in a group booking.
6. In the Housekeeping, a remark column is added under the housekeeping charter so that staff and supervisors can add remarks against a particular room. It will help the housekeeping staff in passing the information for a particular room.
7. In group booking new rooms can now be added from the available rooms. It has the option to assign a particular room based on the room number.
8. Price restriction feature is added under access control- This feature will give full control of pricing to admin where they can restrict staff from changing the price anywhere in the Stayflexi system.
9. In the Customised report, a delete option is added which will give the option to delete any customised report created by a user.
10. In PMS under room folio calculator option is added under settle dues in cash payment so that front desk staff can calculate the amount easily.
11. In the dashboard under new booking, booking is sorted now based on recent bookings which are coming to the system automatically.
12. The number of nights will be displayed while modifying check-in, Check-out & edit reservation.
13. In Shop, delivery flow is added which will help the shop owner in taking all delivery orders and tracing them with the help of reports.
14. In housekeeping, a supervisor can assign rooms to a particular staff. In-housekeeping room assignment is available now for future dates also.
15. A new payment gateway I.e Easebuzz is available now. Stayflexi is integrated with the easebuzz payment gateway.
16. In the reservation grid name change is done I.e Cancel to Void, release to confirm.
17. In the booking confirmation email, year is added so that guests and hotel have an idea booking is made for which particular year.
18. E-receipt integration is available now with Stayflexi.
19. Protect group (Refundable booking) is available now on the Stayflexi booking engine.
November 14, 2022
1. In the room folio, a currency converter option is added along with a manual price override option is given where a hotel can also enter the amount manually and convert the currency. Also, a print option is given to print the room folio in desired currency.
2. Group admin access control feature is added - This functionality will help hotel admin to give access to multiple hotels in 1 go.
3. Under account and billing- The pay now option is enabled which will help hoteliers in making payment upfront by seeing the status of their account.
4. In group booking now new rooms can be added from the available rooms and it has the option to assign a particular room based on the room number.
5. In the room folio segment and sub segment option is added.
6. If guest’s signature is taken then it will give confirmation on the room folio.
7. Edit price will be applicable only when the edit price check box is selected while making a booking from quick and group booking.
8. The swipe card option for US properties is added under collect payment in the quick book.
9. If any room is upgraded from the magic link then room Upgrade details are added in Folio Logs.
10. The authorised hold will be reflected in the folio, advance folio & as well in folio print
11. OTA logo will reflect now on unassigned and hold bookings also.
12. Segmentation report based on booking segment and subsegment is added in the master report.
13. Multiple copies of the KOT print option are available now.
The Promo code remove option is added in quick, group booking and room folio.
14. If guest’s signature is taken then it will give confirmation on the room folio.
The authorised hold will be reflected in the folio, advance folio & as well in folio print.
15. Check- IN tab is added while creating a booking for the same day in group booking.
16. OTA logo will reflect now on unassigned and hold bookings also.
17. In Shops - Under KOT bill view hotel name and address is centre aligned for a better user interface.
18. In shops, order date is added when the reprint option is used from the view order.
19. In Folio, a guest signature option is added.
20. Edit price will be applicable only when the edit price check box is selected while making a booking from quick and group booking.
21. The swipe card option for US properties is added under collect payment in the quick book.
22. Add new service is added under hotel add-ons in the room folio.
23. If any room is upgraded from the magic link then room Upgrade details are added in Folio Logs.
October 31, 2022
1. The entire report section is revamped and the respective report is added under the main report.
2. The Promo code applied while creating the booking is now visible in the folio.
3. Cut-off date functionality (Min Advanced booking offset) is added under bulk operation, it will work based on the day.
4. Child age configuration is available for the booking engine.
5. The booking segment and the sub-segment option are added to the group booking
6. In group booking, an existing room booking can be cancelled from the folio.
7. An upfront payment collection option is given at the time of booking creation from PMS, Hotel can collect payment while creating the booking.
8. The Check-in button is enabled at the time of booking creation, If the booking is for the same day this option will come and the hotel can give check-in to the customer while creating the booking.
9. Other outlet type option is added to the shop, Apart from the restaurant any outlet can be created and accordingly orders can be placed.
10. Hotelbeds OTA integration is completed.
11. The Hotel add on option is added in the folio which was available earlier in quick booking.
October 10, 2022
1. Magic link Enhancement- Now giving more control to hotels so that they can decide on timing when to allow early check-in or allow late check-out.
2. A blocked room type option is added under the housekeeping grid.
3. The support help icon is available and added on top next to the bell notification, This will help all the system users quickly get an idea of the product updates, and videos or reach to support team for any system-related concern on a real-time basis with the help of chat and call option along with the email.
4.. Under Revenue Management in promotion section, multiple rate plans can now be selected for running the same promotions.
5. Balance due logo is added in the reservation grid.
6. A sidebar is added in the group dashboard which will give multiple options i.e hotel dashboard, Account & billing.
7. A currency converter is added to the folio which will help in taking payment from guests if the guest is paying to the hotel in a different currency.
8. Tax Percentage is added in folio and advance folio.
9. In the POS order-wise sales summary report, now reason will be reflected in the report if added by hotels.
10. The Group Booking page design is revamped, and segment, and subsegment options are added.
11. Sub-user cannot log in outside of their shift time.
12. In rates and inventory under bulk operations MaxAdvancedBookingOffset is added for the booking engine and Bookflexi. This will give the ability to sell last-minute day-use and night-use rooms
1. Improvements in Direct Billing - Adjustments & Report.
Configurable Checkin Restriction from Property Settings.
2. Improvements in Booking states - Roll back from Cancelled to Confirmed.
3. Do Not Rent Functionality enhancements - Notes & Do Not Rent functionality now separated.
4. Reports Improvements - Room Tax Report & Folio Reports bug fixes.
September 26, 2022
1. Option to update or edit the meal plan for an existing booking is given on the folio in case the guest wants to update his booking preference.
Search boxes are added to all POS reports so that users can easily find out particular items with the help of this search functionality.
2. Shift Report is added under report, This report will empower front office operation by keeping a close track of money flow from one shift to another shift along with all the activities performed by a person during his shift
3. Invoice numbers added in POS report order-wise sales summary, This invoice number will give a single view of all the restaurant invoices and it will be helpful at the time of getting all restaurant tax details.
4. Notification or Bell Icon is added in PMS in the new UI, This will update the hoteliers on a real-time basis if any new booking land on the PMS from online channels, booking engine or walk-in along with check-in & check-out.
5.Occupancy % is added to the rates and inventory calendar. This is an important KPI for hotel revenue management and will give hotel owners or managers important information about their property performance on a particular day.
6. Promo code & secret coupon code is added in PMS while creating a booking, This code will encourage customers for booking again and get an extra discount.
7. Report Scheduler for audit report is added currently but other important reports option will also be added. This scheduler option will automatically send a report to a person-defined email id every day.
8. Account and Billing option is added to the dashboard, this will give ledger details about individual and group property.
9. Under bulk operation, while setting price booking engine is added as a source which will help all the hoteliers to control the price on the website. Now you can set a different price for walk-in and website
10. Guest signature & Hotel Signature is added to the shop bill.
11. Customer tax number in the shop can now be added if a customer is requesting for his tax number to be added to the shop bill.
12. Access Control Feature Specific to POS. This control functionality will empower restaurant owners or managers in having more control over the software by defining which staff will have access to which particular functionality.
1. Improvements in Folio & Payments Gateway Report
2. Direct Billing Improvements
3. Checkin from Folio config enhancement
4. Do not Rent Functionality enhancement
5. Roll back to Confirm & Confirm to Roll back Bug Fixes.
September 12, 2022
August 29, 2022
The check-out tab is added to the dashboard under in-house and departure tiles to easily give the checkout to the customers if payment is done, If not then they will be redirected to the folio.
In Housekeeping section, the Bulk Mark Clean option is added under the housekeeping Charter.
Logo is available in the dashboard and reservation calendar to easily identify the booking source.
August 18, 2022
Icons added in reservation grid for booking & customer notes(message icon) as well as for self-check-in approved (Tickmark inside a round circle) & Pending (Empty round circle
If any restriction is implemented in rates and inventory calendar then it will be highlighted in red colour.
August 1, 2022
July 16, 2022
July 11, 2022
July 5, 2022
June 27, 2022
June 20, 2022
June 13, 2022
June 6, 2022
May 30, 2022
May 24, 2022
May 16, 2022
December 27, 2021
May 2, 2021
Hassle Free Migration. No Hidden Charges. An One stop solution for sales, marketing and operations of hotels and vacation rentals.Get Started