The iPad Experience – Spotlight on Guest Messaging

As part of the growing Stayflexi iPad Experience, we’re excited to bring a key feature into the spotlight: Guest Messaging.

Every message matters. Whether it’s a late check-in request, a question about early breakfast, or a quick response to a review — being able to reply swiftly makes all the difference in guest satisfaction.

Now with Stayflexi on iPad, your hotel teams can view and respond to all guest messages — across channels — from one clean interface, no matter where they are.

Centralized Guest Conversations

Our Guest Messaging feature integrates with OTAs like Booking.com, Airbnb, and more, pulling all guest conversations into one place. On the iPad, this becomes even more powerful:

• View messages by guest or booking ID
• Reply instantly from anywhere — front desk, lobby, or even in-room
• Maintain message history for full visibility across shifts

No toggling between portals or switching devices — just quick, clear communication.

Designed for Speed

Time is critical in hospitality. That’s why this messaging dashboard is optimized for response efficiency:

• Access quick-reply templates or craft custom messages
• Filter messages by priority or booking source
• Mark messages as read or flagged for follow-up

Your team can now reduce wait times, avoid missed messages, and resolve guest needs faster.

Built for Mobility

Whether you’re on the floor or in the back office, Stayflexi’s iPad Messaging experience keeps your team connected:

• Handle late arrivals, guest concerns, or room requests in real time
• Communicate across departments using shared notes
• Provide a seamless, branded guest experience — even off-site

Now Live on iPad

Guest Messaging is available now on the Stayflexi iPad app. It’s another step forward in our goal to make hotel operations faster, more responsive, and mobile-first.

Start replying smarter — from anywhere.

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